I was having a chat with resident genius and super guy (seriously) Marc Escobosa the other evening on our states of things. He spoke a phrase that I thought really was worth talking about more. That phrase was…”a cultural cursor”, he used it as a way describe the role we as visual communicators operate. The definition of cursor is…”A cursor is a moving placement or pointer that indicates a position.” Furthermore…”The literal meaning of the original latin word cursor expresses the idea of someone or something that runs.” Damn. Marc is smart. We are moving pointers who indicate a position, at least we should be. And we tend to run around a lot. Well at least I do. Don’t you?
Think about it…our roles as creatives are to be exactly that, pointers who indicate a position, or at least points of view. We are selective sponges…constantly taking cues and making notes of what is going out there and what people are ready for. I say selective because if you took in what everything that was popular, edgy, trendy, contemporary, corporate etc…you’d end up with…well, something like the current rage of the “Web 2.0 look”, a vast blend of everything that results in so much homogeneousness, it really depresses me. That look is completely devoid of any point of view originality, focus or real idea, not to mention brand. I guess that’s it’s purpose, to appease all, since there is no way that much glow and gradients could ever set off of someones subjectivity hot buttons (except mine). The result complete vanilla. Read here…no position. But its clear there is no cultural cursor in place in these instances.
In our problem solving efforts (our daily jobs) it become evident how good we are at being “cultural cursors” really comes into play. One of the creative exercises I like to perform in the initial period of any project engagement are what I refer to as the “Barometers”. This ideally consists of 2 types of explorations, socio personas and mood boards, individually or together these 2 exercises heavily inform the creative brief, but more importantly it gives me an idea of where to take our position. Here is where we prove we are cultural cursors.
The socio persona. I have never found much creative use for “user personas”. They are wonderful for seeing how buying process plays out. But less than impressive when I am trying to to really get glimpse into what these people consume and digest. I want to know the way they like to be talked to, or better yet how they like to be listened to. In an effort to communicate with people you have to speak their language. And how do you do that without knowing all the things that define their vocabulary? Well? Ask them. Ask them what they read, what they watch, what they listen to…music especially is a big cue for me. Like fans of “The Smiths” can always handle the color, black. True. Ask them if they cook. What kind of car do they drive? Incomes and age are deciding factors but they don’t tell complete stories. From interviewing users we usually will construct 1 persona from a number of interviews…the result: a collaged interpretation of the persona. A visual depiction, usually a paste up of different things, from typographic approaches to words, to colors and patterns. Here notes, doodles etc find their way in. And always a face. From here we get to understand what a particular audience segment, who the persona represents, can handle or expects visually and gives us insight on how they want to be spoken to.
The mood board. Time permitting the mood board provides an organic way for designer to really begin to feel out “what if’s”. It provides an opportunity for the starts of directions and languages to be envisioned. Mood boards if not approached with goals in mind correctly can be fun, but useless. Clearly defined objectives for each board are necessary. These can be composed form clippings and sketches from magazines, books whatever. When dealing with a project where there is an abundance of material that exists already, this is always a wonderful excuse, to tear that stuff apart. Literally. Tear it apart and put it back together so that it becomes new again, yet remains familiar. When these come out right they result into “at a glance” glimpses of possible directions.
In combination or individually these two exercises are wonderful tools, which I like to refer to as barometers. These exercises allow us to go into a project very early on and plant stakes firmly in the ground. Once we read the “barometers” we can really focus in on some specific direction and concentrate all of our energy where it will do the most use.
So it’s true…a lot of what I just described can happen without a lot of formality. In fact more often than not it does. We are after all “cultural cursors”. My friend Marc mentioned the the book ” The Tipping Point” saying it suggests that people are either ready for an idea or not. Plain and simple. I like to believe our role as visual communicators, is not defined by a black and white line drawn in the sand. Part of the fun part of our job is the fact that we see, feel and experience so much of whats going on out there, we have good instincts about what our clients need and what they can handle. I am saying trust your gut, your clients should come to you for as much as what goes on there just much as they do for what goes on in your head. After all it is experiences that lead us to any sort of ideas we come up with. Whether you’re aware of it or not, it is your constant responsibility as a creative to take note of your surroundings as much as it is to figure how much of what you see, experience and learn makes its way back into your particular projects. Good visual communicators are “Cultural Cursors”.